Terms & Conditions

1. Eligibility

Entry is open to Australian residents aged 18 years and over.

Employees, contractors, and direct family members of BespokeWins are not eligible to enter.

Entrants must have an active subscription at the time of the prize draw to be eligible.

2. How to Enter

Purchase a subscription from www.bespokewins.com.au to receive automatic entries into the current giveaway.

Subscription tiers and corresponding entries:

Bronze: $7.99/month = 2 entries

Silver: $14.99/month = 5 entries

Gold: $29.99/month = 10 entries

Bonus entries may be offered through promotions, referrals, or manual purchases.

3. Giveaway Details

Prize options for each draw will be clearly stated on the giveaway page (e.g. iPhone 16 or PlayStation 5).

Giveaway periods and end dates will be posted publicly on our website and social media.

Winners are selected randomly using a certified draw method (e.g. random.org or third-party verifier).

Winners will be contacted via email or phone within 7 business days and must respond within 14 days to claim their prize.

If unclaimed, the prize will be held for 3 months after winner announced date.

4. Draw Transparency

All draws are conducted fairly and transparently.

Draws may be broadcast via live stream on Instagram, TikTok, or other social platforms.

Winners may be asked for ID to confirm age and identity.

5. Subscription & Billing

Subscriptions are charged monthly until cancelled by the user.

You can cancel your subscription anytime through your Shopify account or by contacting us.

Cancelling your subscription forfeits any future accumulating entries.

6. Privacy & Data

Your personal information will be handled in accordance with our [Privacy Policy].

We do not sell or share your data with third parties except where required to operate the giveaway.

7. Trade Promotion Lottery Compliance

This giveaway is conducted under applicable Australian Trade Promotion Lottery laws.

Licences and permits are obtained where legally required (e.g. NSW, VIC, SA).

BespokeWins is a game of chance, not skill. No purchase increases the odds beyond the number of entries received.

8. Limitation of Liability

BespokeWins is not liable for any loss, damage, or delay arising from the use or misuse of prizes.

We are not responsible for any errors in entry or technical issues.

9. Changes to Terms

BespokeWins reserves the right to modify, pause, or cancel giveaways or these terms at any time, with or without notice.

Any changes will be updated on this page and are considered binding once published.

10. Contact Us

If you have any questions about these Terms & Conditions, reach out to us at:
📧 support@bespokewins.com.au

Privacy Policy

BespokeWins – Privacy Policy

Effective Date: 29/07/2025

At BespokeWins we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, sign up as a member, or take part in our giveaways.

By using our services, you agree to the terms outlined below.

Information We Collect

We may collect the following personal information:

Full name, email address, phone number, date of birth, and residential address
Payment details (securely processed via trusted third-party gateways)
Photos, videos, and testimonials (particularly from giveaway winners)
Social media handles (if voluntarily provided)

How We Use Your Information

We use your data to:

Create and manage your member account
Allocate entries into giveaways and process subscription payments
Verify your identity to confirm eligibility and issue prizes
Send updates on draws, results, offers, and account status
Improve your website experience and tailor content
Share promotional content, offers, and campaign news via email, SMS, or social media
Meet legal and regulatory requirements

You can unsubscribe from promotional emails at any time by clicking “Unsubscribe”

Use of Winner Content

By accepting a prize, you agree to let us use your:

Name, photo, video, likeness, and testimonials

For promotional purposes including (but not limited to):

Our website and social media channels
Email campaigns and newsletters
Paid ads and marketing materials
Public winner announcements and press releases

No additional compensation is required unless required by law. If you’d prefer not to have your image or content used, notify us in writing when contacted about your win.

Sharing Your Information

We never sell your personal data.

However, we may share it with:

Service providers (e.g., payment processors, email platforms) helping us operate
Legal or regulatory bodies where required by law
Business partners assisting with prize fulfillment or promotions

Data Protection & Security

We use industry-standard safeguards to protect your personal information. However, no digital system is 100% secure. We do our best to keep your data safe and review our practices regularly.

Your Rights

You have the right to:

Access and correct your personal data
Request deletion of your data (unless required to retain it by law)
Opt out of receiving marketing communications
Withdraw consent for the use of your images or testimonials in promotions

To make a request, please use our contact us page.

Cookies & Tracking

Our website may use cookies and third-party analytics tools to:

Improve website functionality
Understand user behaviour and improve marketing efforts
You can adjust your cookie settings in your browser at any time.

Third-Party Links

We may include links to external websites. We are not responsible for the privacy practices of those sites. Please read their policies before sharing your information.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. Continued use of our services means you accept the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please use our contact us form.